Imaju88 Terms and Conditions – A Complete Guide for Malaysia Players

1Member Eligibility

To use the imaju88 platform and enjoy all services offered, you must meet the following eligibility requirements without exception:

• Be at least 18 years old on the registration date and at any time while using the platform.
• Residing in or accessing from a geographical area where the use of online gaming platforms is legally permitted.
• Possess full legal capacity to enter into a legally binding agreement.
• Not listed on any self-exclusion programme for online gambling platforms.
• Register an account using your own true, accurate, and current personal information — not under another person's identity.

Imaju88 reserves the right to request age and identity verification documents at any time during the KYC (Know Your Customer) process. Failure to provide the requested documents may result in a temporary account suspension or permanent closure until verification is completed.

If you suspect someone under the age of 18 is using this platform, please contact our support team immediately. imaju88 takes the protection of minors very seriously.

2Registration & Account Management

Each player is only permitted to own one (1) active account at imaju88 at any one time. Holding more than one account — whether under your own name, another person's name, or a false identity — is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any remaining balance.

• Information provided during registration must be accurate, complete, and up to date. Your full name, identification number, and phone number must match your official documents.
• Your account password is entirely your responsibility. Do not share your password with anyone. imaju88 will never ask for your password via email, SMS, or chat.
• Any unauthorised activity that occurs in your account before you report it to imaju88 is your responsibility.
• Your imaju88 account is for personal use only and may not be transferred, sold, or lent to any other party.
• Phone number and email verification are required to complete the registration process and activate all account features.

Full KYC verification may be required before your first withdrawal is processed. Documents that may be requested include a copy of your MyKad, a recent bank statement, or proof of address. This process is typically completed within 1 to 3 business days.

3Deposit & Withdrawal of Funds

Imaju88 supports a variety of popular deposit and withdrawal methods in Malaysia. All financial transactions are protected with 256-bit SSL encryption to ensure the security of your funds.

• Minimum deposit: RM10 for all available payment methods.
• Minimum withdrawal: RM50 per withdrawal transaction.
• All withdrawals are processed to the bank account same name matching the name of the imaju88 account holder. Withdrawals to third-party accounts are not permitted.
• Withdrawal processing time is typically under 5 minutes for fully verified accounts.
• Deposits made using unsupported methods or through a third party without prior approval may result in funds being withheld.
• Imaju88 does not cover any fees or charges imposed by your bank or e-wallet provider.

To ensure your withdrawals are processed smoothly, please make sure your bank account details in your imaju88 profile are accurate and up to date. Any changes to your banking information will require re-verification through a brief KYC process before your next withdrawal can be processed.

4Bonuses & Promotions

Imaju88 offers a wide range of attractive bonuses and promotions for both new and existing members. However, all bonuses are subject to wagering requirements and usage rules as stipulated.

• Each bonus has a wagering requirement that must be met before winnings from a bonus can be withdrawn.
• The welcome bonus may only be claimed once by each eligible new player.
• Using more than one account to claim the same bonus is prohibited and will result in all bonuses being voided.
• Imaju88 reserves the right to void any bonus if abuse, fraud, or a breach of terms is found.
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• Some games may not count, or may count at a different percentage, towards bonus wagering requirements. Please check the individual bonus terms for more details.

Imaju88 reserves the right to change, suspend, or terminate any promotion at any time without prior notice. imaju88's decisions regarding bonus verification or cancellation are final.

5Game Rules

All games available on imaju88 use a Random Number Generator (RNG) certified by independent third-party bodies to ensure fairness and unpredictability of outcomes.

• The outcome of all games is final and cannot be disputed unless there is clear evidence of a system technical failure.
• In the event of a technical disruption during an active game session, imaju88 will endeavour to restore the game state to the last verifiable point. If restoration is not possible, the wager will be returned to the player.
• Players are responsible for ensuring their internet connection remains stable during gameplay. imaju88 is not liable for any losses resulting from disconnections on the player's end.
• The use of bots, automation software, or any tools that provide an unfair advantage is strictly prohibited.
• The maximum and minimum betting limits for each game are as displayed within the respective game interface.

6Prohibited Conduct

To maintain the safety and comfort of all members, the following conduct is strictly prohibited on the imaju88 platform:

• Opening or using multiple accounts (more than one account per player).
• Using false personal information or another person's identity during registration or KYC verification.
• Conducting financial transactions involving illicit funds or money laundering activities.
• Using bots, automation scripts, third-party software, or any method that provides an unfair advantage.
• Colluding with other players to manipulate game outcomes or abuse bonuses (collusion).
• Sending offensive, threatening, racially charged, or harassing content to other players or support staff.
• Attempting to access imaju88 systems or data without authorisation through hacking or any other means.

7Data Privacy & Security

Imaju88 is committed to protecting the privacy and security of all members' personal data. Your personal information is collected, stored, and used in accordance with our detailed Privacy Policy.

• Your personal data is used solely for account verification, transaction processing, customer support, and service improvement.
• Imaju88 will not sell, rent, or share your personal data with third parties without your consent, except as required by law.
• All data is stored on servers protected with industry-grade encryption and strict access controls.
• You have the right to request a copy of the personal data we hold about you at any time.

For more information on how we manage your data, please read our Privacy Policy us in full.

8Account Suspension & Closure

Imaju88 reserves the right to suspend or close any player's account under the following circumstances:

• Violation of any rules or terms stated in this document.
• Failure to pass KYC verification within the specified time frame.
• Account closure requested by the player, including through the self-exclusion programme.
• Account inactivity exceeding 12 months with no login activity or transactions.
• Suspected fraudulent activity, money laundering, or platform abuse.

If an account is closed for reasons other than a terms violation, any valid remaining balance will be returned to the player via an appropriate method after the verification process is completed. Processing time is between 3 and 7 business days.

9Liability Limit

Imaju88 shall not be held liable for any loss or damage arising from:

• Service disruptions caused by factors beyond our control, including internet outages, natural disasters, or government directives.
• Financial losses incurred by a player as a result of fair and legitimate game outcomes.
• Unauthorised access to your account resulting from your own negligence in safeguarding your password.
• Any errors, omissions, or inaccuracies in information provided by third parties.

In all circumstances, the maximum total liability of imaju88 to any player is limited to the total amount deposited by that player in the 30 days preceding the claim.

10Responsible Gaming

Imaju88 is committed to responsible gaming practices and provides a range of tools to help players stay in control.

• Deposit limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Session time limit: Set time reminders or session limits to ensure you take adequate breaks.
• Self-exclusion: You may request a temporary self-exclusion (1 week to 6 months) or a permanent one at any time through customer support.
• Reality check: Receive periodic reminders about the time spent and amount wagered during your gaming session.

If you feel that gambling is starting to have a negative impact on your life, please visit the Responsible Gaming us for help resources and support available in Malaysia.

11Complaint Resolution

Imaju88 takes every complaint seriously and is committed to resolving all disputes in a fair and transparent manner.

• All complaints must be submitted through the official imaju88 customer support channels — live chat or support email.
• Complaints relating to financial transactions must be submitted within 7 days from the date the transaction occurred.
• Imaju88 will endeavour to resolve all complaints within 5 to 10 business days from the date the complaint is received.
• Imaju88's decisions on complaints relating to game outcomes are final, unless there is clear evidence of a verifiable technical failure.
• If a player is unsatisfied with imaju88's decision, they may refer their complaint to the relevant regulatory body.

To initiate the complaint process or get assistance, visit the FAQ us or contact our 24/7 support team via live chat.

12Terms & Conditions Amendment

Imaju88 reserves the right to modify, update, or replace any part of these terms and conditions at any time at our sole discretion. Changes will take effect immediately upon being posted on this website.

• Notice of material changes will be communicated to members via their registered email or in-platform notification.
• Continued use of the imaju88 platform after any amendments are published will be considered acceptance of the updated terms.
• It is your responsibility to review these terms and conditions periodically to ensure you are always aware of the latest terms.
• If you disagree with any changes to the terms, you have the right to close your account and withdraw any eligible balance.